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bookingsbee terms and conditions

By surfing bookingsbee website, you are deemed to have read and understand in agreement to the subsequent terms and conditions:


Our purpose is to allow customers to easily search and enjoy seamless bookings in 90 seconds, leveraging on bookingsbee platform, connecting customers with right SMEs and transparency to prices at their convenience.

Appointment Booking Services
bookingsbee provides appointment booking services to help customers search and book appointments with participating third-party Small and Medium Enterprises (SME) across various industries. For every response to customer’s online request for an appointment of services, bookingsbee directly communicates with the SME’s computerized database of appointments. Availability of appointments will be determined when customers perform their search. After customer makes an appointment, bookingsbee will provide instant confirmation with appointment details via email. Hence, by using our appointment booking services, customer agrees to receive appointment confirmations via email. All appointment booking details can be found using bookingsbee SME and customer content management systems.

No-Show Policy
bookingsbee is committed and we take pride to provide seamless and ultimate experiences to both customers and SMEs. To help us achieve a consistent and high service level, customers should take every reasonable effort to change and/or cancel any appointments when they are unable to honor preferably at least 1 hour prior to the appointment as this helps SMEs to better manage their staff and their availability of slots. Customers can easily make amendments or cancel their confirmed appointment via bookingsbee website or bookingsbee application or even by contacting the SME directly. Not showing up for more than 3 appointment bookings will get your customer account deactivated.

Rewards is our way of rewarding customers for making appointment bookings with us. Customers earn stamps and can use it for redemption for free services from our participating SMEs. Rewards stamp will be updated within 48 hours after customers visit SMEs to share their ratings and reviews. Participation is subjected to rewards terms and conditions. Customers agrees to use the appointment booking services only to book appointments at participating SMEs and honor those appointments by arriving at the SMEs on time and paying for the services booked and provided for. Reselling or any attempted sale of appointments booked is strictly prohibited and is grounds for, among other things, cancellation of appointments or termination of customers’ access to bookingsbee appointment booking services.

Payment of Services
There is no upfront payment when customers proceed with appointment booking of services with bookingsbee unless otherwise stated. Customers are required to pay directly to SMEs after their service is completed. If you require a hardcopy of receipt, you must make your request from the SME during the time of the transaction.

Account Information
In order to use our services, bookingsbee requires a valid email address with verification steps completed. To verify your email address, an email with instructions to click on the confirmation link will be sent to you. In the event if your email address is changed, you must provide and verify your email address again. When you provide your email address, you expressly consent to receive direct newsletters, emails and any other marketing materials from bookingsbee. All Account Information must be carefully managed using bookingsbee SME and customer content management systems.

Singapore’s law governs the above terms and conditions. By surfing bookingsbee website and using our SME and customer content management systems, you agree and consent to these terms and conditions and abide to the exclusive jurisdiction of the Singapore courts.These terms and conditions are personal between all parties; neither party may sell, or transfer any rights or interests without prior written acknowledgement of the other party. If any terms and conditions becomes a violation of any applicable law, statute or regulation, the same will be deemed to be excluded and be of no force and effect and if such terms and conditions have not originally been contained, these terms shall remain in full force and effect. The company without prior notice may make amendments to these terms and conditions from time to time.

Notification of Changes
bookingsbee reserves rights to make changes to these terms and conditions from time to time when appropriate and with customers continued use of bookingsbee site, suggests your acceptance to all changes made to above terms and conditions. Any changes relating to our terms and conditions and privacy policy will be made via bookingsbee website and, where appropriate, made via email notification.

Contact Us
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